Q: Why would I want a video of the service?
A: Like a fine wine, the true value of a milestone video appreciates over time. Our videos are a fantastic time capsule that will be cherished many years into the future.
Q: How do I order a video?
A: Contact Mike Kenny, Temple Emanu-El’s Building Superintendent, for all matters related to ordering a video of your child’s religious service.
Please contact A Train Productions for all other video services, including Video Montage and Reception video.
Q: I don’t currently own a Blu-ray player. Why should I purchase the HD package?
The HD Package includes both Blu-ray and DVD discs and represents an investment in the future, as Standard Definition TV (and DVD) is being phased-out in this country.
So even if you don't currently own a Blu-ray player, the chances are very good that you will in the near future.
And yes, the image quality of the service on Blu-ray is stunning, and worth the extra expense.
Q: My son/daughter is sharing the Bimah with another child. How is that handled?
A: Without sacrificing the integrity of the service, portions of the service that feature the other child will be tastefully edited from the video that you receive.
Q: How are discs packaged?
A: All discs are furnished in industry-standard library cases with custom artwork. The HD package includes both a Blu-ray and DVD in the same case.
Q: How long will it take to receive my video?
A: Videos are typically available within 30 days of the event.
Q: A family member is unable to travel to the Temple for the service. Tell me about the Live Streaming option.
A: The entire service will be streamed live to the internet via a customized web page, and will also be available for replay for 2 weeks following the event. We will coordinate with the recipients via phone and/or email prior to the event to ensure that their Mac/PC and internet connection is properly configured to accept the stream.
Note: Streaming is an optional add-on to either the High Definition or Standard Definition packages.
Q: Where are the cameras?
A: In the Main Sanctuary, our primary camera is placed in the right rear of the space. The camera is elevated so as to provide an eye-level shot of the center lectern. In limited circumstances, a secondary camera may be incorporated in the left rear of the sanctuary.
In Brody Chapel, our camera is placed approximately midway up the rear wall, allowing an unobstructed view of the lectern even with the congregation standing.
Q: How is audio recorded?
A: In the Main Sanctuary, we record a direct feed from the temple sound system, which includes all lectern mics, a mic inside the Ark, plus the organ. We also record an "ambient" mix of microphones placed in strategic locations above the pews.
In the Brody Chapel, we record a direct feed from the temple sound system, which includes the lectern mics and a mic inside the Ark. We also record an "ambient" track from an additional microphone place in a strategic location above the seating area.